Last Updated: [01/01/2026]

1. Introduction

Welcome to Vintage Buyers Roadshow ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit vintagebuyersroadshow.co.uk or contact us regarding items you wish to sell.

2. Data Controller

The data controller responsible for your personal information is:

Vintage Buyers Roadshow
Email: Help@VintageBuyersRoadshow.co.uk
Telephone: [YOUR CONTACT NUMBER]

3. Information We Collect

We may collect and process the following information:

Information You Provide

• Full name
• Email address
• Telephone number
• Postal address
• Details of items you wish to sell
• Photographs of items submitted through our website
• Any information included in messages or enquiries

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking information

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and valuation requests
• Arrange appointments or purchases
• Communicate regarding items you wish to sell
• Improve our website and services
• Prevent fraud and verify identity where required
• Comply with legal and regulatory obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate Interests

To respond to enquiries, operate our business, and improve our services.

Contract

Where processing is necessary to enter into or perform a contract with you.

Legal Obligation

Where we are required to retain records or provide information under applicable laws.

Consent

Where you have consented to receive marketing communications or where consent is otherwise required.

6. Marketing Communications

If you opt in to receive marketing communications, we may contact you regarding our services and events.

You can withdraw your consent at any time by:

• Clicking the unsubscribe link in our emails; or
• Contacting us directly.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Website hosting providers
• IT service providers
• Professional advisers
• Payment providers (if applicable)
• Law enforcement or regulatory authorities where legally required

All third parties are required to protect your personal information and process it in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

9. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings.

For further information, please refer to our Cookie Policy.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your data
• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details provided above.

12. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can attempt to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://www.ico.org.uk

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated version will take effect immediately upon publication.

15. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Vintage Buyers Roadshow
Email: Help@VintageBuyersRoadshow.co.uk
Telephone: 0800 111 1111